FAQ

Frequently Asked Questions

How long does shipping take?
Orders ship within 5–7 business days. Delivery typically takes 3–7 business days after shipping.

Can I customize the color?
Yes! Most products can be customized. Contact us at cindy@knitly.shop with your request.

How do I care for my bag?
Care instructions vary by material — check the product page for specific care details.

Do you offer international shipping?
Yes, we ship worldwide. Free shipping on orders over $50.